Satisfaction Guarantee: We offer a 14-day refund policy on all purchases made at our gallery. If you are not satisfied with your purchase, you may return it within 14 days from the date of purchase, and we will provide a full refund. Refunds will only processed with proof of purchase (a receipt or invoice) and if the item is returned to us in its original condition, without any damage or wear and tear. Shipping for returns is at the customer’s expense. If you wish to return a painting, you will be responsible for the cost of shipping the item back to our gallery. We recommend that you use a shipping service that provides tracking and insurance for the item, as we will not be held liable for any damages or loss during transit. We reserve the right to refuse any return, exchange, or refund if the item is not in its original condition or has been damaged or worn.

Exchanges: We are happy to exchange an item if it is not to your liking. You may exchange your purchase within 14 days, provided that the art is in its original condition and has no damage or wear and tear. You must pay the difference if the item you want to exchange is more expensive than the original purchase. If you wish to exchange a painting, you will be responsible for the cost of shipping the item back to our gallery. We recommend that you use a shipping service that provides tracking and insurance for the item, as we will not be held liable for any damages or loss during transit. We reserve the right to refuse any return, exchange, or refund if the item is not in its original condition or has been damaged or worn.

Custom Commissions: We do not offer refunds or exchanges on custom-made items or special orders. Commission deposits are non-refundable. The non-refundable deposit covers the cost of materials and the artist’s time invested in the commission.

Thank you for choosing our art gallery. We hope you enjoy your purchase and are happy to help with any queries or concerns you may have.